Reksoft - Software Engineering & IT Outsourcing

Building an automated decisionmaking system for personal loans

Building an automated decisionmaking system for personal loans


Promsvyazbank is a Russian privately-owned universal commercial bank. Founded in 1995, PSB currently ranks 10th by assets among Russian banks.


  • Assessing credit applications was complex and time-consuming
  • Optimised business process needed for competitive ability
  • Task to automise process of personal loan decision-making
  • Project timescale of just 4 months


  • Automated system for personal loans based on EMC Documentum built
  • Solution integrated with bank’s other software applications, including SAP
  • Reksoft trained bank employees to full competency in new processes
  • Solution meets all security requirements


  • Application processing procedures sped up by 60%
  • Increase in customer loyalty resulting in competitive advantage
  • Reduction in operating costs
  • Increase in bank’s effectiveness

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