Developing a supply chain optimization tool for Tieto


operating countries

Tieto is one of the leading IT service companies in Northern Europe, with approximately 16,000 experts providing IT, R&D and consulting services to large and medium-sized companies globally.


The Northern European pulp and paper industry has among the highest wood delivery costs in the world, mainly due to high wages and challenging terrain. Operations tend to be spread out geographically, with facilities often located in remote areas, making efficient supply chain management a critical aspect of company performance.

As one of the top three pulp and paper companies in the world, Tieto’s end client faced a significant challenge in terms of strategic planning because of the large scale and complexity of its operations. Accurate quantitative modeling of various scenarios was practically impossible due to the sheer quantity of variables and high sensitivity of the model to fluctuating market conditions such as wages and fuel costs. To address this issue, the end client required a software engineering partner to develop a pioneering supply chain planning and optimisation tool

Due to complex requirements and a tight schedule that included accumulated delays, Tieto was looking for a partner that could very quickly assume responsibility for a substantial part of this innovative project.

End client one of top 3 pulp and paper companies worldwide.
Complex supply chain gave rise to high costs.
Integrated systems had to be capable of working separately.
Client required assistance due to project complexity and tight schedule.


Our solution optimises wood deliveries between sources and destination points, both internal (sites and business units) and external (suppliers and customers).

The supply chain tool was developed by us in partnership with Tieto. Tieto developed the core tool based on the ILOG linear optimization model. The scope of our part of the project, which was carried out with direct reporting to the end client, included end-to-end engineering of the web user interface, integration with the End Client’s Intranet environment (IBM WebSphere Portal) and subsequent maintenance.

The web user interface allows users from different sites and business units to input data either manually into a fast and convenient web-based spreadsheet (with rich functionality similar to Microsoft Excel), or by importing .xml files. Integration with the corporate portal environment ensures seamless access rights management and synchronization of product catalogues. We also created the database that stores input and output data, as well as the interfaces for data import/export and exchange with the optimization engine.

We were able to provide features not offered by IBM WebSphere Portal by using innovative technology for portal navigation and markup. The result is a flexible and intuitive interface that can manage large amounts of complex data effectively.

Solution optimises supply chain management.
We developed and support the web user interface.
Access to key data now available to all appropriate sites and business units.
We enhanced the functionality of Websphere portal.


The optimisation tool, the first of its kind in the pulp and paper industry, helps the end client stay competitive in a global market by increasing efficiency, despite relatively high external cost factors. Indeed, it is likely that, as a result, the end client has the most efficient wood supply chain management system in the world. The tool is also valuable during trade union negotiations and in deciding whether to close or upgrade mills.

We agreed to work on a fixed cost basis and reached full scale project involvement within only three weeks of the first contact with Tieto. Our commitment from day one compensated for accumulated delays and allowed Tieto to deliver the required results to the end client on time and within budget

Our full-scale project involvement in just three weeks.
Solution substantially increased end client’s competitiveness.
Solution informs negotiations and business-critical decisions.
Project delivered on time and on budget.


  • IBM WebSphere Portal
  • Java EE
  • Oracle Database
  • BusinessObjects Crystal Reports


  • Requirement engineering
  • UI design
  • Development
  • Testing
  • Integration
  • Support
  • Maintenance