Federal migration service of the Russian Federation wins best IT project award in public sector

Reksoft, a leading software development outsourcing provider in Eastern Europe and part of Technoserv Group, is proud to announce that its projects for the Federal Migration Service of Russia have been recognized by the Best IT Projects in the Public Sector award.

The Federal Migration Service (FMS) of the Russian Federation is the federal executive body that implements state policy on migration and performing law enforcement functions, including the monitoring, supervision and provision of public services in the field of migration. FMS has more than 3500 regional and local affiliates with over 30 000 employees.

Reksoft has been engaged in cooperation with the Federal Migration Service since 2010. Reksoft developed a range of information systems for offering FMS services online to the general public. The systems were integrated in the information portal www.gosuslugi.ru, which incorporated all the electronic public services in Russia. By introducing its public services online, the FMS sought to offer a new service delivery model to the general public and enable all citizens to benefit from trusted and innovative services with easy access.

The application developed by Reksoft not only integrated FMS public services into a single portal, but also dramatically reduced queuing time for applicants, application processing time and ensured high user satisfaction, transparency and accountability.

Another project carried out by Reksoft helped FMS to use the services of the inter-governmental cooperation system, a robust information system that allows different government bodies to send any inquiries necessary for completing their tasks. By bringing this collaboration online, public authorities not only work faster and more efficiently, but also facilitate procedures for citizens. Reksoft also engaged in developing and deploying an application for integrating FMS services into the intergovernmental cooperation system.

These two projects by Reksoft won the Best IT Projects Award at the annual Comnews IT Awards in May 2012 in Moscow (http://www.itawards.ru). In April 2012, Reksoft was also chosen over other technology companies within the St. Petersburg chapter of the American Chamber of Commerce in Russia as Innovator of the Year for these same projects for the Federal Migration Service of the Russian Federation.

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