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Dedicated centres

Overview

Reksoft possesses proven experience in deploying and running secure dedicated centres for clients that require a range of technological, industrial and market orientations. Reksoft’s services cover the whole software development lifecycle — from initial outsourcing consulting, to deployment and operation. If required, we can also transfer the dedicated development, product design, or maintenance group to the client as a subsidiary. The dedicated centre structure allows Reksoft’s specialists to work closely with the client team, aligning services with the client's business needs, and establishing a suitable engagement framework.

Our offering

Reksoft can provide full outsourcing solutions to clients wishing to enjoy the benefits of captive nearshore operations (in part or in whole), but lacking the local knowledge necessary for establishing them. Reksoft delivers services at significantly reduced costs while addressing both the complexity of managing human resources, and legal, fiscal, and economic issues for distributed application service delivery. Once established, operations can be transferred to the client in accordance with the client’s outsourcing strategy. We offer different models of cooperation, such as joint venture and build-operate-transfer (BOT) options. Reksoft’s dedicated centres come in five distinct forms.

  • Competence centre – these are focused on supporting your team in one or more specific areas, such as a particular technology, market, or industry
  • Product engineering centre – our specialist software engineers are capable of creating software products from scratch, or participating at any stage of your product’s lifecycle – from idea, to execution, to launch
  • Support and maintenance centre – our specialists work exclusively for you to provide essential professional services to ensure your software products run smoothly
  • Deployment team – we can install essential enterprise applications on all users’ PCs and integrate with existing programs. We have considerable experience in working with legacy systems and can also perform customisation as required
  • Dedicated startup centre – this option has been developed for startups and mid-sized companies looking to establish nearshore operations where risk sharing, high value-added production and accelerating the time to market for new products and ventures are essential

Benefits

The primary reason companies look to set up nearshore or offshore operations is value, and dedicated centres are no different. For a low, flat monthly fee, a dedicated centre grants the client access to specialist software engineers at a fraction of the cost of domestic personnel. Close control for the client makes the dedicated centre ideal for outsourcing newcomers, while ensuring constant, stable, reliable work.

  • Transparency – Reksoft’s performance management framework guarantees adequate staffing with clear insights into the quality of the services provided
  • Any timeframe – whether short- or long-term collaboration is needed, we can provide the people and skills you need – fast!
  • High level of provider-side responsibility – our clients benefit from close contact with a dedicated centre supervisor for a minimum period
  • Elastic staffing – personnel numbers can be augmented or reduced according to your needs
  • Flexibility – Reksoft can work on projects with a high degree of unpredictability, where technologies, project duration and client requirements are subject to change
  • Constantly improving efficiency – we proactively improve the dedicated centre’s processes and performance, based on client-specified, business-aligned performance indicators
View all cases
Dedicated centres selected case studies
Providing expert web services support services

The client needed to outsource support services with no service interruption. We took on responsibility and began delivering 50% savings in just 6 months...


Developing speech analysis software for the call center

The Reksoft development team is earnestly redesigning the architecture of the product...


Establishing a competence centre to capitalise on booming market conditions

The client needed to grow market share in a new market. Our competence centre enabled Sicap to capitalise on booming market conditions...

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