Enterprise Content Management (ECM)

Enterprise Content Management (ECM) solutions enable organizations to capture, manage, store, preserve, and deliver content and documents related to organizational processes. Enterprise Content Management systems help enterprises to exercise effective document management and business process management on corporate scale.

Enterprise Content Management software will help with:

• Document Management & Collaboration
• Content Management and Web Content Management
• Digital Assest Management
• Business Process Automation
• Email and Records Management
• High Volume Document Processing
• Archiving and Imaging

Reksoft Enterprise Content Management Offer

Reksoft Enterprise Content Management offer is founded on a set of dedicated practices in such standard content management platforms as Documentum, Microsoft, IBM, FileNet, and BMC Software Remedy ARS. Reksoft has a 16-year-long history in custom software development, and systems integration services. Reksoft has won the status of a Microsoft Gold Certified Partner, IBM Advanced Business Partner, was granted the highest partner status of EMC Documentum in the Russian Federation - Velocity² Content Management & Archiving Premier Partner, is an Oracle Business Partner, and BMC Software Technology Partner. Reksoft is a European IT services provider, based in St. Petersburg, Russia. Reksoft business processes are CMMi Level 4 and ISO 9001 certified.

Reksoft ECM solutions help enterprises to build better knowledge sharing, improve customer and partner communications, enhance process efficiency, and overcome the many challenges of working with unstructured enterprise content. Content and storage management software empowers the "information workers" of today to claim the benefits of effective Information Lifecycle Management.

Reksoft ECM Expert Teams Perform the Following Services:

• IT consulting
• Application development
• Custom product implementation
• Application migration & re-engineering
• Maintenance and support of existing enterprise applications
• Architecture definition and framework development

Reksoft Dedicated Practices in Enterprise Technologies:

• EMC Documentum
  • Documentum 5.x
  • Content Server
  • Web Development Kit (WDK), Web Publisher
  • Business Process Services (BPS)
  • Form Builder
  • Content Intelligence Services
  • Application Builder, Business Objects Framework
  • Digital Asset Manager, Records Manager
  • Learning Services
  • eRoom
• Microsoft Technologies
  • Microsoft Office SharePoint
  • Microsoft MS BizTalk
  • Microsoft NAV
• IBM Enterprise Technologies
  • IBM Domino/Lotus Family
  • IBM Workplace
  • IBM WebSphere (AS, MQ, Portal)
  • IBM Tivoli, IBM AIX, IBM DB2
• Other Enterprise Techs:
  • BMC Remedy ARS
  • SAP (started in 2007)

Selected ECM Case Studies Briefs:

EMC Documentum, Development of Document Management System

• Reksoft was contracted to develop and implement an electronic document management system based on EMC Documentum 5
• Automate an array of corporate business processes, related to processing of correspondence, and supports the full lifecycle of document management
• Currently, a total of 400 users at UralSvyazInform actively use the system, processing over two million documents.

Microsoft SharePoint 2007

Fujitsu Siemens Computers engaged Reksoft into cutting edge technology roll-outs: Microsoft SharePoint 2007 and Office 12:

• Project (sample): Portal
• Technologies: Microsoft SharePoint 2007, Office 12
• Services: R&D, Architecture Consulting, Application Development, EAI, Application Testing
• Partnerships: Microsoft R&D Division, Redmond

Remedy ARS

The Remedy ARS Competence Center at Reksoft deals with projects based on BMC® Remedy® Action Request System® (ARS):

• ARS provides a consolidated Service Process Management platform for automating and managing Service Management business processes.
• The Competence Center is maturing, with the majority of knowledge transfer investments already completed. CeBIT 2006 has seen Cornelius Kluthe, T-Systems VP, report an approximate savings of 35-40% after a 6-months-long cooperation with Reksoft, in comparison with in-house development.

IBM Lotus Domino/Notes, IBM Lotus Workflow: Project Management and Collaboration System

• UPM Corporate Communications management decides to unify the IT infrastructure, improve collaboration and the efficiency of project management, by developing and deploying a unified management system
• Simplified migration onto the IBM WebSphere environment was the task
• Reksoft joined the UPM efforts right after the initial business requirements were established
• As a result, the Corporate Communications department of UPM Kymmene has substantially raised the efficiency of operations.