SAP Practice Reksoft SAP Practice provides SAP consulting, ABAP development, and SAP Center of Expertise (CoE) services for SAP installations in the CEE and Russia/CIS regions. The offer is targeted to enterprise customers and systems integrators. Located in St. Petersburg, Russia, Reksoft SAP Practice combines the classic nearshore benefits, such as adjacent time-zoning and easy commuting, with good availability of experienced English-speaking SAP Consultants, ABAP Developers, and SAP Support professionals. We realize the importance of the proper staff mix for making any SAP Services, or SAP Applications Management outsourcing a success. Reksoft SAP CoE is unique on the market, counting specialists experienced in IT operations of multinational giants, and supporting professional teams, possessing hands-on experience in post go-live support (learn Reksoft Talent Management Practices). Reksoft SAP Practice comprises two core units: Application Management Unit and Development Services Unit: Reksoft SAP CoE includes the following services: 1) Application management services: - Expert Service Desk (FI/CO, MM/SD, BI): Incident and Problem Management - Level 2 and Level 3 support (Level 1 support takeover also possible)
- Configuration and Change Management
- Roll-out of Support Services (all levels) and Trainings
2) Development services: - Development and support of new custom SAP solutions: reports, interfaces, queries, scripts etc.
- Support takeover of existing SAP developments
- Problem & Change management
(Learn more about Reksoft CoE areas of competence)
Benefits for Customers: - Centralized and consolidated support from one hand (along with maintenance and support services currently provided by Reksoft)
- Leveraging benefits from a wider services range
- Maximizing the profits of partnership and collaboration between Customer and Reksoft
- Guaranteed service-level agreement (SLA) on response time and specialist action
- Cost efficiency: reduction of total cost of ownership and strong return on IT investments
To learn more about Reksoft SAP Practice function, please Contact us. We look forward to hearing from you.
Reksoft SAP Consulting practice announced the results of the first year of operations. |
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