SAP Practice Reksoft SAP Practice provides SAP consulting, ABAP development, and SAP Center of Expertise (CoE) services for SAP installations in the CEE and Russia/CIS regions. The offer is targeted to enterprise customers and systems integrators. Located in St. Petersburg, Russia, Reksoft SAP Practice combines the classic nearshore benefits, such as adjacent time-zoning and easy commuting, with good availability of experienced English-speaking SAP Consultants, ABAP Developers, and SAP Support professionals. We realize the importance of the proper staff mix for making any SAP Services, or SAP Applications Management outsourcing a success. Reksoft SAP CoE is unique on the market, counting specialists experienced in IT operations of multinational giants, and supporting professional teams, possessing hands-on experience in post go-live support (learn Reksoft Talent Management Practices). Reksoft SAP Practice comprises two core units: Application Management Unit and Development Services Unit: Reksoft SAP CoE includes the following services: 1) Application management services: - Expert Service Desk (FI/CO, MM/SD, BI): Incident and Problem Management - Level 2 and Level 3 support (Level 1 support takeover also possible)
- Configuration and Change Management
- Roll-out of Support Services (all levels) and Trainings
2) Development services: - Development and support of new custom SAP solutions: reports, interfaces, queries, scripts etc.
- Support takeover of existing SAP developments
- Problem & Change management
(Learn more about Reksoft CoE areas of competence)
Benefits for Customers: - Centralized and consolidated support from one hand (along with maintenance and support services currently provided by Reksoft)
- Leveraging benefits from a wider services range
- Maximizing the profits of partnership and collaboration between Customer and Reksoft
- Guaranteed service-level agreement (SLA) on response time and specialist action
- Cost efficiency: reduction of total cost of ownership and strong return on IT investments
To learn more about Reksoft SAP Practice function, please Contact us. We look forward to hearing from you.
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